Delita Hooks lied to the NYPD during an open investigation which is a serious crimes as is repeatedly savagely assaulted another MD's patient not fired or arrested. The NYPD lied in police reports as well. Soho, NYC
Very bad attention. Dr Fagelman had an intern to do the work for him and treated me and my wife as if we were animals checking in and out. By this I mean you could see he was there for the money. Later I found out about the receptionists assault to a patient. I saw the video (posted on Youtube) and called to see if the person worked there. Indeed, after 4 years of the assault, she's still there.
Incredibly rude staff and very little care for the privacy of the patient. When you go to a doctor office you want to talk to a doctor, your doctor. You don't want to explain your symptoms and issues to 4 different persons including the receptionists! Not to mention the place looks more like a hair salon than a doctor office. I have no complaints about dr. Fagelman, but I'm forced to change doctor for how uneasy I feel every time I visit.
Their billing terms hurt patients. The care I received here was fine. Helpful to be certain. All attention and care was provided by a nurse practitioner, not a doctor. Which is again, fine. But the billing is outrageous. Sure, you will likely consent to paying a late cancellation fee or a missed appointment fee but when you get hit with that bill, it hurts. You will be billed your regular co-pay along with a seemingly arbitrary punishing fee of at least $130.00 on top of that. Wham! We're you late for urgent personal reasons? Wham! "We're sorry." As a student of medical ethics I can recognize predatory terms of compliance. These billing terms hurt patients.
Terrible experience!!!!! I completely agree with one of the reviews below. They are just about to make money, this is absolutely not about health. I wasn't seen by the doctor (must be something very usual in this office). But I wanted to give a chance to the nurse practitioner, who ordered a bunch of unnecessary tests for a regular cold/flu.
I just been charged $182 in my bank account directly, three weeks later of the visit. I didn't even receive a bill from the insurance/office doctor in order to review it and make the payment accordingly. They just charged it directly. Now I understand why all the tests, they run to do all of them and I was done in 5 minutes. This is the first time I got such a terrible experience from a HEALTH DIVISON.
At least, they should provide with more information about all the tests, but of course they just wanted to make money.